The Quarter Build Guarantee

A build is shipped on the date all four are true:

1. The product is deployed to a production URL on infrastructure owned by the client (or transferred to the client with full access).
2. Every feature in the signed scope document is demonstrably functional in production.
3. The client has had access to the deployed product for at least 14 days for acceptance testing.
4. Handover is complete: source code in the client's repo, deployment credentials transferred, and a one-page ops doc covering deploy, environment variables, and known limitations.

Scope is defined once, in writing, before the 90-day clock starts. Anything added after signing is a change order, priced and timed separately, and pauses the clock until the change order is agreed in writing.

The clock pauses, logged by email, on any of:

1. Feedback on a deliverable not provided within 5 business days of request.
2. Assets, brand materials, domains, or third-party account access not supplied within 5 business days of request.
3. A change order under negotiation (until signed or withdrawn).
4. Third-party blockers outside my control: payment processor approval, auth provider issues, regulatory or app-store review.
5. A client-initiated freeze (holidays, illness, business emergencies).

No pause is retroactive beyond 48 hours. Every pause and restart is confirmed in writing by both sides.

1. If the four "shipped" conditions aren't met by Day 90 plus logged pause days, and no client-caused blocker is currently active, the client receives a 100% refund of fees paid to me.
2. Refund is capped at fees paid to me. It does not cover third-party costs (hosting, domains, Stripe fees, paid APIs, design assets) or consequential losses.
3. The client keeps all code written to date under a perpetual license, refund or not.
4. Refund must be claimed within 14 days of the missed deadline. After that, the project converts to standard time-and-materials at my then-current rate.

At Day 60, either side can end the engagement. The client receives a pro-rata refund based on remaining scope. This exists so neither side limps to Day 90 knowing it's going to miss — it is the pressure valve, not the escape hatch.